Résolution de problèmevignette|Résolution d'un problème mathématique. La résolution de problème est le processus d'identification puis de mise en œuvre d'une solution à un problème. Analyse de cause racine (ACR, Root cause analysis) : cette démarche part du constat qu'il est plus judicieux de traiter les causes d'un problème que d'en traiter les symptômes immédiats. Puisqu'analyser les causes d'un problème permet d'en déterminer une solution définitive, et donc, empêcher qu'il ne se reproduise de nouveau.
Issue-based information systemThe issue-based information system (IBIS) is an argumentation-based approach to clarifying wicked problems—complex, ill-defined problems that involve multiple stakeholders. Diagrammatic visualization using IBIS notation is often called issue mapping. IBIS was invented by Werner Kunz and Horst Rittel in the 1960s. According to Kunz and Rittel, "Issue-Based Information Systems (IBIS) are meant to support coordination and planning of political decision processes.
Problem findingProblem finding means problem discovery. It is part of the larger problem process that includes problem shaping and problem solving. Problem finding requires intellectual vision and insight into what is missing. Problem finding plays a major role in application of creativity. Different terms have been used for problem finding in literature including problem discovery, problem formulation, problem identification, problem construction, and problem posing. It has been studied in many fields.
Problem shapingProblem shaping means revising a question so that the solution process can begin or continue. It is part of the larger problem process that includes problem finding and problem solving. Problem shaping (or problem framing) often involves the application of critical thinking. Algorithmic approach to technical problems reformulation was introduced by G. S. Altshuller in ARIZ.
Wicked problemIn planning and policy, a wicked problem is a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognize. It refers to an idea or problem that cannot be fixed, where there is no single solution to the problem; and "wicked" denotes resistance to resolution, rather than evil. Another definition is "a problem whose social complexity means that it has no determinable stopping point".
