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In a group, the collective dynamics is governed by the inter- actions between individuals, which can manifest differently depending on the available means of communication. In this paper, we compare 3 conditions of communication affordances (global chat, local chat and no chat) in an online multiplayer game and investigate their effect on team performance. An experiment involving a total of 108 participants (grouped in teams of 6 players) revealed that while the three conditions allow for the emergence of different communication systems, they yield no significant difference on the time taken to complete the task.
Jérôme Waser, Franck Le Vaillant, Stephanie Grace Elizabeth Amos