Process Capability: Quality Improvement

This lecture covers the importance of quality control, the main questions in inspection, the steps of an effective control process, the use of control charts to monitor a process, the interpretation of control charts, and the concept of process capability. It also delves into quality tools such as check sheets, histograms, scatter diagrams, cause-and-effect diagrams, and run charts. Additionally, it explores the value proposition and innovative ways to provide value through platforms, discussing network effects, traditional strategies, and the concept of building platforms. The lecture concludes with a discussion on different types of platforms, cases in various industries, and the types of platforms with analog and digital examples.