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Demand Response (DR) has traditionally targeted peak shaving for the optimal allocation of the electricity consumption on a time scale that ranges from minutes to hours. However, with the availability of advanced monitoring and communication infrastructure ...
The promise of service design is to enable a service supplier to prosper by delivering continuous value to customers. This prosperity is of strategic value to the service supplier. There is value in a service for both the service supplier and its service c ...
We consider the production/inventory problem of a manufacturer (or a retailer) under non-stationary and stochastic supply availability. Although supply availability is uncertain, the supplier would be able to predict her near future shortages and hence sup ...
The Discrete Split Delivery Vehicle Routing Problem with Time Windows (DSDVRPTW) consists of designing the optimal set of routes to serve, at least cost, a given set of customers while respecting constraints on vehicles capacity and customer time windows. ...
We analyze a short-term revenue optimization problem that involves the optimal targeting of customers for a promotion in which a finite number of perishable items are sold on a last-minute offer. The goal is to select the subset of customers to whom the of ...
Trust management is essential to fostering cooperation and high quality service provisioning in several peer-to-peer (P2P) applications. Among those applications are customer-to-customer (C2C) trading sites and markets of services implemented on top of cen ...
The Discrete Split Delivery Vehicle Routing Problem with Time Windows (DSDVRPTW) consists of designing the optimal set of routes to serve, at least cost, a given set of customers while respecting constraints on vehicles capacity and customer time windows. ...
Assessing customer trust in suppliers with regards to its influencing factors is an important open issue in supply chain management literature. In this paper, a customer trust index is designed as the trust level arising from the information sharing degree ...
The resource-based view suggests that firms' heterogeneous resource endowments are important for explaining interfirm performance differences. To date, however, the literature provides little insight on the factors that shape the identification of markets ...
The Discrete Split Delivery Vehicle Routing Problem with Time Windows (DSDVRPTW) consists of designing the optimal set of routes to serve, at least cost, a given set of customers while respecting constraints on vehicles capacity and customer time windows. ...