Indicateur clé de performancevignette|Indicateurs clés de performance affichés à l'usine Scanfil de Sieradz, en Pologne. Un indicateur clé de performance (ICP) – en anglais : key performance indicator (KPI) – est un indicateur utilisé pour l'aide à la décision dans les organisations. Les ICP sont utilisés particulièrement en gestion de la performance organisationnelle. Le terme d'« indicateur clé de performance » est une traduction littérale provenant de l'anglais « key performance indicator » (KPI).
CautionnementLe cautionnement ou la fidéjussion, contrat par principe consensuel, permet à une personne (la caution ou le fidéjusseur) de se porter garante du paiement de la dette d'une autre personne. C'est la plus courante et l'une des plus anciennes sûretés puisque le cautionnement était déjà pratiqué par les Romains. Le cautionnement est une convention unilatérale par laquelle une personne physique ou morale, dite « caution », s'engage à payer la dette d'une autre personne, dite « débiteur principal », à son créancier dans l'hypothèse où le débiteur principal ne paierait pas lui même.
Quality (business)In business, engineering, and manufacturing, quality – or high quality – has a pragmatic interpretation as the non-inferiority or superiority of something (goods or services); it is also defined as being suitable for the intended purpose (fitness for purpose) while satisfying customer expectations. Quality is a perceptual, conditional, and somewhat subjective attribute and may be understood differently by different people. Consumers may focus on the specification quality of a product/service, or how it compares to competitors in the marketplace.
Customer analyticsCustomer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. Marketing provides services in order to satisfy customers. With that in mind, the productive system is considered from its beginning at the production level, to the end of the cycle at the consumer.
Data wranglingData wrangling, sometimes referred to as data munging, is the process of transforming and mapping data from one "raw" data form into another format with the intent of making it more appropriate and valuable for a variety of downstream purposes such as analytics. The goal of data wrangling is to assure quality and useful data. Data analysts typically spend the majority of their time in the process of data wrangling compared to the actual analysis of the data.
Risk measureIn financial mathematics, a risk measure is used to determine the amount of an asset or set of assets (traditionally currency) to be kept in reserve. The purpose of this reserve is to make the risks taken by financial institutions, such as banks and insurance companies, acceptable to the regulator. In recent years attention has turned towards convex and coherent risk measurement. A risk measure is defined as a mapping from a set of random variables to the real numbers. This set of random variables represents portfolio returns.
Workflow management systemA workflow management system (WfMS or WFMS) provides an infrastructure for the set-up, performance and monitoring of a defined sequence of tasks, arranged as a workflow application. There are several international standards-setting bodies in the field of workflow management: Workflow Management Coalition World Wide Web Consortium Organization for the Advancement of Structured Information Standards WS-BPEL 2.0 (integration-centric) and WS-BPEL4People (human task-centric) published by OASIS Standards Body.
Social bookmarkingalt=Illustration du social bookmarking|vignette|261x261px|Illustration du social bookmarking Le social bookmarking (en français « marque-page social », « navigation sociale » ou bien « partage de signets ») est une façon pour les internautes de stocker, de classer, de chercher et de partager leurs liens favoris. Dans un système ou réseau de bookmarking social, les utilisateurs enregistrent des listes de ressources Web qu’ils trouvent utiles. Ces listes sont accessibles aux utilisateurs d'un réseau ou site web.
Accounting information systemAn accounting information system (AIS) is a system of collecting, storing and processing financial and accounting data that are used by decision makers. An accounting information system is generally a computer-based method for tracking accounting activity in conjunction with information technology resources. The resulting financial reports can be used internally by management or externally by other interested parties including investors, creditors and tax authorities.
Verification and validationVerification and validation (also abbreviated as V&V) are independent procedures that are used together for checking that a product, service, or system meets requirements and specifications and that it fulfills its intended purpose. These are critical components of a quality management system such as ISO 9000. The words "verification" and "validation" are sometimes preceded with "independent", indicating that the verification and validation is to be performed by a disinterested third party.