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Concept
Soft skills
Résumé
Soft skills, also known as power skills, common skills, essential skills, or core skills, are skills applicable to all professions. These include critical thinking, problem solving, public speaking, professional writing, teamwork, digital literacy, leadership, professional attitude, work ethic, career management and intercultural fluency. This is in contrast to hard skills, which are specific to individual professions.
The word "skill" highlights the practical function. The term alone has a broad meaning, and describes a particular ability to complete tasks ranging from easier ones like learning how to kick a ball to harder ones like learning to be creative. In this specific instance, the word "skill" has to be interpreted as the ability to master hardly controlled actions.
The term "soft skills" was created by the U.S. Army in the late 1960s. It refers to any skill that does not employ the use of machinery. The military realized that many important activities were included within this category, and in fact, the social skills necessary to lead groups, motivate soldiers, and win wars were encompassed by skills they had not yet catalogued or fully studied.
Since 1959, the U.S. Army has been investing a considerable amount of resources into technology-based development of training procedures. In 1968 the U.S. Army officially introduced a training doctrine known as "Systems Engineering of Training" covered in the document CON Reg 35
100-1.
PG Whitmore cited the CON Reg 350-100-1 definition: "job-related skills involving actions affecting primarily people and paper, e.g., inspecting troops, supervising office personnel, conducting studies, preparing maintenance reports, preparing efficiency reports, designing bridge structures."
In 1972, a US Army training manual began the formal usage of the term "soft skills".
At the 1972 CONARC Soft Skills Conference, Dr. Whitmore presented a report aimed at figuring out how the term "soft skills" is understood in various CONARC schools.
Source officielle
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